Returns & Exchanges
We want you to love your typing experience, which is why we offer a 30-day return policy on all mechanical keyboards and accessories in original condition. If your switches aren't the right fit or you've changed your mind, our streamlined process ensures a quick resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the keyboard back in its original manufacturer packaging, ensuring all keycap pullers, cables, and extra switches are included to avoid restocking fees.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our technicians verify the hardware's condition, your refund or exchange will be processed within 3-5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing